Great! You are on your first steps to becoming a RACE Customer
To make the sign-up process and experience simple we have produced some relevant how-to guides and articles.
What is RACE?
- RACE is a highly configurable and scalable virtual contact centre platform that utilises secure WebRTC browser technology.
- It is designed to be deployed remotely to your staff and is fully cloud-based. There is no on-premise technology.
- This means we can deliver in rapid time RACE to emergency and incident disasters.
- It can run independently or in parallel to your existing business communications system.
- It can support voice, webchat, email, SMS, WhatsApp and integration to a third party CRM
Who are Ciptex?
- Ciptex are a cloud integrations and communications company with more than 14 years of experience in delivering contact centre platforms to FTSE100 and UK Government.
- We are the UK's leading providers in cloud communications. We are members of ITSPA. Cyber Essentials Plus Accredited.
- We take your business communications extremely serious which is why we are offering you a no-quibble and free no-obligation trial of our service.
- We have £10mil+ Public Liability Insurance and can provide references from UK Government to show our commitment.
- RACE is an approved COVID-19 incident disaster and emergency communications platform.
- You only pay for what you use and the model is entirely transaction and consumption-based
- There are no hidden fee's
- It can be deployed in hours, not days.
- It is supported by an in-house UK Support Team in Manchester and London with geographical DR and BCP redundancy to ensure we can provide 4 9's up time and quality
- You don't need any expensive hardware - it can be delivered with a basic internet connection, headset and internet browser
- Your customers don't get poor mobile signal because it is delivered using business-grade WebRTC technology
- It does not have a long contract
For further information please visit www.ciptex.com/race